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Information We Collect and How We Collect It
We may collect Personal Information about you when you deal with us over the phone, send us correspondence (by fax, letter or email), visit our website or speak to us in person.
The type of Personal Information we collect will depend on the circumstances of the collection and the type of service you request from us. As we are required by law to obtain your consent to the collection of sensitive information, we will assume that you have consented to the collection of all information provided to us for use unless you state otherwise.
In addition to the use of your Personal Information as described below, we may also gather anonymous information for use by Tempo Holidays. This information does not identify you, but may be helpful for improving our products and services, enhancing our website or for marketing purposes.
How We Use Your Personal Information
We only collect Personal Information from you that is necessary to perform our functions and activities. If you do not provide this information, we may not be able to deal with your request or provide you with a product or service.
We may use your Personal Information for several purposes:
Disclosure of Personal Information to Third Parties
Tempo Holidays will not sell, trade or rent your Personal Information to any other parties unless you have given us your permission. If you choose to give us this permission, we will only share your Personal Information with carefully chosen, reputable and trustworthy third parties.
Tempo Holidays will follow the relevant legal requirements and use all reasonable precautions to ensure that only responsible third parties see your Personal Information. However, Tempo Holidays is not responsible for any breach of security or any act or omission by third parties who receive your Personal Information.
Keeping Your Information Up to Date
We take reasonable steps to ensure that your Personal Information is accurate, complete and up to date whenever we collect or use it. If the Personal Information we hold about you is inaccurate, incomplete or out of date, please contact us and we will take reasonable steps to correct this information or discuss any necessary alternative actions with you.
Storage of Personal Information
Your Personal Information is stored on servers with restricted access and can only be seen by people who hold the proper authorisation.
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Credit Card Security
Tempo Holidays uses a digital certificate issued by the Comodo Group an industry leader in the protection and management of data. Our secure server software uses 128-bit encryption methods to conceal your Personal Information (including credit card details) as it is transmitted over the internet.
When your encrypted Personal Information is received by our secure server, it is translated back into its original form and stored safely in our database. Your credit card information is not transmitted over the internet again.
Resolving Your Concerns
You are entitled to express your concerns if you believe your privacy has been compromised. Please email email@example.com or write to us at the address below:
Tempo Holidays Pty Ltd
72 Market Street
We will let you know who is managing your complaint within 48 hours, and will endeavour to resolve the issue within 10 working days.